Organization roles control organization-wide administration. Workspace roles separately control what a person can do inside each workspace.
Organization roles
Owner — manages the organization and its highest-level settings.
Admin — helps manage members and organization settings.
Member — participates in the organization and can be added to workspaces.
Workspace access is separate
Joining an organization does not automatically open all of its workspaces. Add the person to the specific workspace and choose the appropriate workspace role. A resource can have additional sharing settings that narrow or extend access.
Add someone to a workspace
Open the workspace member settings.
Search for an existing member of the organization.
Select the person and choose the workspace role.
Review the result before closing the settings.
If the person is not yet in the organization, add or invite them through organization member management first.
Change a role
Use the smallest role that still allows the person to do their job. Before removing an admin or owner, make sure another person can continue managing the organization or workspace.
Offboard a member
Remove access from workspaces the person should no longer use.
Transfer ownership of important resources, agents, and connections when needed.
Remove the person from the organization after organization-wide responsibilities are transferred.
Troubleshooting access
If someone can see the organization but not a workspace, check workspace membership. If they can open the workspace but not one resource, check that resource's sharing settings.